About the Role
Description:
OVERVIEW:
Serve as a primary support for internal/external customers regarding Employment. Perform a wide variety of specialized duties in support of personnel activities.
PRIMARY RESPONSIBILITIES:
Greet and assist both internal and external individuals to the Human Resource Division, providing informational assistance and directing individuals to appropriate personnel.
Answer multi-line telephone system, directing calls to the appropriate area.
Administer various types of employment testing as directed by recruiters.
Organize and perform accurate and timely processing of interview scheduling activities for employment candidates, including travel arrangements.
Update Human Resource programs such as New Hire and Vurv.
Complete internal and external checks on candidates, i.e., BIG and P09.
Compile and send new hire packages (welcome letter, offer letter; new employee forms).
Send out new hire notification.
Generate security list for orientation. Complete new hire onboarding calls prior to orientation.
Review incoming employee forms for completion and create new file folders.
Build candidate profiles and when necessary perform merge activity.
Post requisitions.
Assist Team Leader with process improvement initiatives, as necessary.
Provide back up support in absence of Team Lead.
Assist first level HR Administrator representatives with questions regarding procedures and problems.
Report on daily, monthly and yearly results to the Team Lead.
Organize and monitor workload and workflow for small team (pod).
Train new employees.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
SCOPE OF RESPONSIBILITIES:
This individual works closely with the Talent Acquisition staff, as a partner to fulfill employment needs across the bank footprint. They need to interact/communicate with both internal and external candidates as well as various levels of management. This position is often the first contact/impression a potential candidate has of the Bank.
EDUCATION AND EXPERIENCE REQUIRED:
High School Diploma or GED.
Minimum one year of successful administrator experience in HR Direct Service Center of comparable setting.